Having it to support existing signout flows. @dantelavey, Cant move mine phisically either its stuck canon pixma mg7720. Unplug the Power cord from the electrical outlet. You must disconnect the power cord to move parts by hand without the risk of an electrical shock. Margo Dawson, can not move cartridge manually just stuck, Sep 29, 2019 by I turned the wheel until my finger was sore. @mikaellabrodeth. Chapters:00:00 Introduction00:21 Clear any paper jams03:21 Make sure the carriage can move freely05:10 Make sure the ink cartridges are inserted correctly06:. Jammed paper can cause the carriage to stall. Hello Jacki! Print speed ISO: Up to 20 ppm black, up to 11 color. Some features of the tool may not be available at this time. The Virtual Agent is currently unavailable. Let the device warm-up. Instead, the print carriage is stuck to the right. but I've printed no more than 100 pages and frankly if this is HP quality it will be the last HP printer I buy. power the printer on again and hopefully this will solve the problem.. Jan 23, 2017 by Remove USB cable, if present. The troubleshooting methods are proven effective on the HP Officejet Pro 8600 ink and HP Photosmart 5520 cartridges. If you continue to use this site we will assume that you are happy with it. Repair manuals for printers of many makes and models. Check documents on compatibility, FAQs, upgrade information and available fixes. They might have multiple options to help you with this. Coen de Milander. Then, after a few minutes, plug it again, turn it on and see if it will work. Since she couldnt fix it, she told me she would help me buy a new one. This did not work, I tried like 15x. Ronalyn Dumalag BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025. lol. If any labels are missing, locate them inside the product, and then remove them carefully. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Didn't find what you were looking for? Elaine Solomon, My MG2540 carriage also got stuck. Evelyn Schneider, Where did you put the kitchen knife to nudge the cartridge? Learn how to fix a carriage jam in your HP OfficeJet and clear the error: Carriage Jam: The print. HP can identify most HP products and recommend possible solutions. I have an Epson workforce 520 just because! Windows 11 Support Center. @heidiondrasik. Open the cartridge access door to get to the carriage inside the printer. Find many great new & used options and get the best deals for HP OfficeJet Pro 8600 Plus All-In-One InkJet Printer-No Print Head- Read at the best online prices at eBay! There are numerous possible reasons as to why an HP printer cartridge gets stuck on the right side. How to fix & put in ink cartridge ? Officejet Pro 8012 Wait 15 seconds. Did you jam the knife under or between or ? Find many great new & used options and get the best deals for HP OfficeJet PRO 6978 All-In-One Wireless Inkjet Color Printer at the best online prices at eBay! If your board has those two 506 Radar Road, Suite B, Free 2nd Day Shipping on orders above $50. No need to program, mount and use Sony PlayStation 3 PS3 PS VR PS4 CECH-ZCM1U Move Motion Controller (#374534760059) k***e . The print carriage cannot move. I have browsed the forums and done every troubleshooting step, so HP please don't suggest I turn it off and blah, blah, blah. I received this printer "brand new" (oh bother) for $25 at a garage sale, and it looks to be in perfect condition, save this one major setback. Michael Check if the paper feeds. Make sure the carriage is not obstructed by gently sliding the carriage side to side. Yes No Score 18 eszlee Rep: 49 1 Posted: Aug 20, 2021 Options Have you tried all the steps from here? Ask the community. I cannot get the ink carriage to move more than about a half inch. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Reconnect the power cord to the wall outlet. Our core purpose guides the research direction of 1) preventing land waste and 2) bringing customers better products with lower costs. Unplug the unit and physically move the carriage to the center. Replace cracked or damaged drive gear that attached to PF drive rod (see picture below). Remove any obstructions. Thats why its crucial to install the printer cartridges carefully in the right way. Below is a compilation of all the common causes and best solutions to resolve this notorious HP issue. Oct 14, 2018 by I wish somebody could help me on this. 61.75 . Abhishek Sidhu, The same issue with my hp deskjet ink advantage 3835, Nov 29, 2021 by To the immediate left is a black piece situated on a little metal rod. No jams. Jul 22, 2020 by the ink cartridges came with the new printer. Hello Etan! Unplug the Power cord from the back of the device while its still on, as a safety precaution. Worked perfectly on my Pixma Pro-100 that had been sitting in storage for 2 years! The HP 842c was introduced in 2000. And if the issue still persists, this could be a hardware issue. There is no papers jam, no little pieces. Once carriage has stopped, you can change the cartridge. Get rid of all other bits of pieces and foreign material you find inside the printer. Load plain white paper in the input tray. Get HP ink at your doorstep! HP OfficeJet Pro 9018 All-in-One Printer . Officejet Pro 8010 Julie Ann Abrams. that many users frequently encounter throughout the life of their device. All the lights are blinking, Fauzan Monday to Friday, 8am to 5pm EST, 2303 S.E. Would love to ad a picture. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Because regardless if you print regularly or seldom, youll most likely experience a stalled printer cartridge cradle sooner or later. It is stuck on the far right side of the printer. This replacement part replaces the PFG (paper feed gear), which may cause the problem. "They" are not moving back to print and "stuck" on the right hand side. See your browser's documentation for specific instructions. Your Complete Canon MX922 Printer How to Guide & Support, How to Clean Your HP Deskjet 3520 Ink Cartridge, Step by Step Guide To Fixing Your HP Deskjet 3050 Ink Cartridge Problems, Best Compatible Ink Cartridges for Brother Printers, Why is my new toner cartridge not working? Press the Power button () to turn the product on again. Please try again shortly. The Print Report menu displays, and then the product prints a self-test report. Copyright 2023 HP Development Company, L.P. 'Clear carriage jam and press OK to continue'. My ink cartridge latch wasnt pulled down before I closed the door. I loved my HPs but after buying two that quit within the first year I switched to Canon. We use cookies to ensure that we give you the best experience on our website. Gerry Schroeter. When an Ink Cartridge Carriage is stalled, How to Fix an HP Printer Cartridge Cradle that's stuck, Compare and Shop for HP 920xl Compatible Ink Cartridges, Compare and Shop for Compatible HP Printer Ink Cartridges, Find cheapest HP 920xl remanufactured ink cartridge combo pack, Find cheapest HP 61 remanufactured ink cartridges. Then by hand move the print head (cradle) by hand. It sounds like the cartridge is binding the carriage. connections. Or I need to replace a new one?? I just bought this printer about 2 years ago. Gently pull the paper out of the rollers. The print carriage cannot move HP Officejet Pro 6978 Options Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. @ronalyndumalag. The black cover can be mistakenly installed backward. Go to Contact HP Customer Support to schedule a product repair or replacement. Finding your Product Number. The carriage of your HP printer is an assembly that supports its ink cartridges. Then, after a few minutes, plug it again, turn it on and see if it will work. As recommended, I moved it physically into the middle and now it is working again. By using this site, you accept the. Please try to perform a power reset by turning the printer off. Please help! I have an HP officejet Pro 9015 and cartridge is stuck on the right side. The carriage might try to move into the access area. Should charge HP for such selling poor items. As the carriage tried to move ( producing the grinding noise) unplug the power cord of the printer, now try to move the carriage by hand and if you can, move it all the way to the left and then back into the middle of the printer. This chip drives the printhead to print. Bits: S2 Julie Post. @melissajane09. Hold the cartridge so that the nozzles face down and the contacts face toward the carriage. . I tried to follow the suggestions but it doesnt work.. selina gardener How about leaking cartridge what is the solution.? Printer Guide, Discount Printer Ink and Toner Cartridges. how to physically move the cartridge at the center? Compatible to HP 8000 Series: If it still doesnt work, kindly reach out to your printers customer care for further assistance. Open the carriage access door, clear any paper jam or obstruction and select OK ." Doing so might damage the printer. Open the carriage access door, clear any paper jam or obstruction and select OK ." This replacement part replaces the PFG (paper feed gear), which may cause the problem. Hello Sue! Turn the printer back to its original position. It sounds like the cartridge is binding the carriage. Any advice?. . Description. No positive results. Try and check if the Carriage can move fully through its path by softly pushing it from side to side. I had to buy a whole new printer and ink! Plugin its Power cord and then press the Power button to turn on the device. Run a test print. Sep 21, 2018 by Brother, Dell, HP, Lexmark, Canon, Epson, and other manufacturer brand names and logos are registered trademarks of their respective owners. Dec 19, 2017 by There is nothing in the way of the carriage, and I can manually move the carriage across the track when the printer is on. Jan 3, 2020 by $164.99. Click to learn more about HP Instant Ink: https://instantink.hpconnected.com/?jumpid=af_5yg8ksd6b3This video applies to the following printers: HP OfficeJet 6950, HP OfficeJet 6951, HP OfficeJet 6954, HP OfficeJet 6956, HP OfficeJet 6958, HP OfficeJet 6962, HP OfficeJet Pro 6960, HP OfficeJet Pro 6968, HP OfficeJet Pro 6970, HP OfficeJet Pro 6974, HP OfficeJet Pro 6975, and HP OfficeJet Pro 6978 printers. Also, the HP SMART shows nice print options, but there is no COPY icon. wasted a lot of time trying to clear paper jam! Set the pace for success with rapid print, scan, and copy speeds. Officejet Pro 8013 Unplug the Power cord from the electrical outlet Allow the printer to cool down for at least 15 seconds. note: The product might go through a warm-up period of up to two minutes. I went ahead and cleaned the print heads just for the sake. Jul 15, 2018 by please suggest. Check if the Nozzles have clogs and clean them thoroughly using a clean, lint-free cloth damped in warm water. We apologize for this inconvenience and are addressing the issue. One Clip for storing cartridges. Touching these parts can result in clogs, ink failure, and bad electrical Press in the tabs on the rear access door, and then pull it away from the product. to see if the printer prints flawlessly. Reconnect the power cord to the back of the product. Below is a compilation of all the common causes and best solutions to resolve this notorious HP issue. Detach the Power cord from the back of your Canon printer while the device is still on. My lexmark 63 carriage is stuck & empty. Reset the printer to recover from printer errors or failures. If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the front. By the way, my old HP photosmart printer purchased 20 years ago is still working like a charm as well!!!! Check for obstructions under and around the carriage. Remove the rear access door. Remove any loose paper or obstructions that might be blocking the carriage path. The PFG gear is used to fix carriage jams in which the cartridge no longer moves to the left. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. Mar 6, 2019 by The tray underneath it is moving forward and back but then stops under the carriage too high and "locks" the carriage. YAY! I also tried this several times and it didn't work. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. Finding your Product Number. I still don't get it but it worked. Used for white ink. It actually worked. Rotate the printer onto its side to gain access to its underside. Also, move the Carriage to the right if its held in the center. Reconnect the Power cord back into the electrical outlet and then turn on the printer. Open the cartridge access door, clear any paper jam or obstruction, and select OK.". Here are some easy and quick fixes you can try: Fix 1: Turn the printer off and let it cool down for 60 seconds. Two-sided scanning and printing, print photos from USB, 35-page two-sided automatic document feeder, scan to thumb drive/cloud/PC, mobile printing. Press down on the cartridge snaps into place. You need to protect the printhead with a piece of Saran Wrap or Scotch Blue Tape. See the steps on how to print a self-test report at the top of this document. You have to set the printer to print a document. The company has focused on working with businesses of different sizes, from Fortune 500 companies to entrepreneurial starters, to develop custom ink, spanning from printer ink to stamp ink, re-entry ink, indelible ink, redaction ink, invisible ink, and more. Save Money on Printer with Cheapest Ink: 5 important tips! Fill the web-form. from the printer. Unplug the power cord from the power source. Learn more Open the cartridge access door, and then wait until the carriage is idle and silent. . I'm receiving the following error message: "The print carriage cannot move. Julie Ann Abrams Save paper and conserve resourcesconsume up to . Andrew Arbeau, My ink cartridges are stuck on the left and I just replaced them, Dec 9, 2022 by I twisted that a few times and was finally able to move the cartridges. clear the jam through the rear access door. There were 2 white wheels to the right but when they are manually turned, they just turn slowly and tightly; no clicking sounds or anything. Modify your browser's settings to allow Javascript to execute. {{#if (eq ../this.length 3)}}. I can find nothing that would prevent the carriage from moving, but something is. Follow these steps to remove and then reinstall the cartridges. Ink tank printers: If the carriage latch is secured, do not press down on it. The opinions expressed above are the personal opinions of the authors, not of HP. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. the cartridges are on the left and i cannot move it to the middle or right. If the problem persists, move on to the next solution. "The print carriage cannot move" BCH BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025. Then leave it in the middle of the bar. Return the Paper Tray to its original position. Close the Cartridge Access Door, plug back the Power cord, and then turn on the device. No return/refund I can move the gears to lower it which frees the carriage but as soon as it resets it sticks again. The error message shows \"Carriage Jam. Rhiza Maunes, martin clarke Remove paper from the front of the product as carefully as possible. Follow these steps to clear any jammed paper. Fits most Epson models. Ron Washington, couragedeleon this is happening to mine right now. Was this answer helpful? Improperly replacing or installing HP Ink Cartridges can trigger the printer to show a carriage stall error status as well. The printer continuously displays a blue screen with a DB155568 message and indicating to press the ON/OFF button. Founded in 2011, the company transforms how people and businesses refill their printers through innovative technology solutions. It has been a while since anyone has replied. Your session on HP Customer Support has timed out. Reconnect the power cord to the electrical outlet. Turn on the printer to complete the reset. This can damage the printer. Every day, over one million ink cartridges are thrown into landfills worldwide. Check documents on compatibility, FAQs, upgrade information and available fixes. Please let us know what happens. While checking why this is so I tried to remove the color cartridge and while doing so a plastic lever like with spring falls off. @johnmiller. stuck paper etc until i tried the above; opened cartridge cover, THEN turned printer on. I cannot access some screws to take cover off of ink area, because lid is in the way. Insert the Ink Cartridges back to their respective slot and lower the Printer Lid back to the close position. Neva Crawford, lizabeth207 Evelyn Schneider, I tried this and it did not work on my Pixma MP980, Jul 28, 2018 by I tried that as well but I put it at the top of the ink and press down and that didn't work. Gently remove any jammed paper from the rollers, inside the product. Officejet Pro Security Screwdriver Bits for most HP Printers. HP INSTANT INK, HP+ PLANS: INK AND TONER. Dynamic security enabled printer See all Specs. Once this happens, the printer takes in multiple pages resulting in jams. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. By using this site, you accept the . If the paper tears while you are removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. Fixed via another post from another source: Turn the printer off, open the lid and turn the printer on. Check Paper and Check Cartridge lights start flashing. Finally, turn the printer on and see if it works. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. You should find a black text on your old encoder, if it says N5 Lever for Paper Feed Plate - HP OfficeJet Pro 8000 Series 8022 8025 8028 8035. To thank me for my efforts to help you,please mark my post as an, First Time Here? Please I have issue with my HP deskjet 1515. Hello! thanks, Jun 21, 2018 by The reason is that the inky pad to its right doesnt stay down - it is about 1-2 mm proud of where it should be and so gets in the way of the carriage. I'm talking about. I am a senior and now I have to lug this back to the store! This is used for the cartridge alignment process. However, no matter how many times I restart the printer, attempt to clear any "obstructions" (of which there are none), re-insert the ink cartridges, and change power outlets, the error message remains the same. Reconnect the power cord, and then turn on the printer. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Finally found the fix for those who may have not been able to get the printer head(holds cartridges) to move from right or those who did and now say its printing is off. Once the carriage is stuck, your HP printer wont be able to continue printing unless something is done to deal with the issue. @fauzanpamri, I follow the steps for canon e470 but not working, Fatyn Fauzie HP OfficeJet Pro 9010, HP OfficeJet Pro 9012e, HP OfficeJet Pro 9014e, HP OfficeJet Pro 9012, HP OfficeJet Pro 9014, HP OfficeJet Pro 9015, HP OfficeJet Pro 9010e . E09A88GA Chip Rallie Personal Silvas, John Miller hello The cartridges are all the way to the right and will not move to where I can take them out or check them. I dont see a paper jam. Aug 18, 2022 by Free shipping. Difficulty Level: 5 (Very Difficult) Free shipping for many products! More support options for your HP device are available at http://hp.com/support.Continue the Conversation:http://hp.care/SupportForumshttp://hp.care/FacebookSupporthttp://hp.care/TwitterSupport#HP #HPSupport #HPOfficeJetSUBSCRIBE: www.youtube.com/HPSupportSHOP NOW: http://store.hp.com/us/en/ About HP:HP Inc. creates technology that makes life better for everyone everywhere every person, every organization, and every community around the globe. If there's actual troubleshooting steps I can take other than your scripted "**bleep**" then by all means provide them. The carriage will not move Technician: Benjie Turn the machine off and unplug it. Either find this replacement. I checked "troubleshooting" and followed the steps indicated, but the condition of the carriage did not change. Perform the following tasks in the order given. Be sure to hold the Scanner Lid safely in place with your hands while rotating the device. The print carriage cannot move HP Officejet Pro 6978, If you have tried all the stepsmentioned in this HP document to fix the issue:-, https://support.hp.com/us-en/contact-hp?openCLC=true. Good luck, Rosa Campos Please turn off your device and unplug its Power cord. Take out the toner/cartridges Wait 30 sec Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector) Insert the toner/cartridges back into the printer Was this answer helpful? If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers! Theres an infamous issue with HP ink printers that many users frequently encounter throughout the life of their device. HP can identify most HP products and recommend possible solutions. How does HP install software and gather data? Remove any loose paper from the input tray and output tray. lornasbnb. I hope this helps! Installing Generic Ink Cartridge on HP Printer. What to do if your printer prints blank pages? Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to . Des Moines, IA 50320. My Canon mx492 had the same problem and turning the gear (white dial) worked for me. Those grooves may be stripped or smoothed down a little or a lot causing it to skip or just spin in place. Officejet Pro 8011 I really dont want to go buy a new all in one. Reattach the duplexer to the back of the product. @pelumijnr, i moved my canon ip7240 but is not working, HP ink tank printing queueno obstruction but still error. Please wait for it to stop making noises before you proceed. I've included a pic of the tray (head cleaner?) Was this answer helpful? Thank you. But I myself had a TS8160 Canon printer where the cartridge carrier was stuck to the right position. Supercharge the office with affordable color and fast two-sided performance. {{#each this}} Good fortunes on your journey to closure. Trying to clear a paper jam from the front of the product can damage the print mechanism. Contact support@bchtechnologies.comMore support options for your printer device are available at https://support.bchtechnologies.comContinue the Conversation: support@bchtechnologies.comFACEBOOK: https://www.facebook.com/bchtechnologiesTWITTER: https://twitter.com/BCHTechnologiesINSTAGRAM: https://www.instagram.com/kevinatbchLINKEDIN: https://www.linkedin.com/company/bchtechnologiesTIKTOK: https://www.tiktok.com/@kevinsinknmoreSHOP NOW: https://bchtechnologies.com About BCH: BCH Technologies is an innovative company focusing on ink and related products. Try to print a self-test report. The error message shows "Paper Jam. I have an HP OfficeJet G85 All-in-One. This problem is not always at the fault of the power supply. If a cracked PFG causes the problem, follow the video to replace it. Cartridge carrier will not move to the left. If you are in Asia Pacific, you will be directed to a local service center in See your browser's documentation for specific instructions. I love this printer and agree with the description you posted. A case number and phone number will now populate for you. BCH Paper Feed Gear (PFG) for HP OfficeJet Pro 6900 Series - Fix HP Officejet Pro 6958, 6968, 6970, 6975 . The following symptoms might also accompany the error message: To resolve the issue, try each solution in this document in the order presented. @rosacampos. When you install new printer cartridges they move to the right and then back to print mode when you close the lid. Please make sure that the Paper Trays plastic tab is fixed securely on the retainer slot. See if the paper feeds smoothly. Turn off the printer, and then disconnect the power cord. If so, allow it to move to that position. I've had the printer over a year and I know it's out of warranty. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". @billyboby, Why is my green and yellow on printer flash even though I put the ink cartridge are in they are fill G4511 and it does not want to click in my printer canon. I was eventually advised by Canon to buy a new printer as I couldnt fix it myself and a new one was cheaper than having it fixed. During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel. If I try to print or test run something I will hear the cartridge carriage moving left and right without collecting any paper and if I open the cartridge carriage are it won't come to the middle. It has been a while since anyone has replied. Reconnect the Power cord back into the electrical outlet and then turn on the printer. How to fix a printer that prints blank pages? Instead, the print carriage is stuck to the right. Reconnect the power cord to a wall outlet and to the printer. The white dial is simply a gear the turns the shaft which moves the carriage. Any suggestions? Maybe one or more of the small plastic lugs it is held in by are broken, in which case is it possible to get a replacement for this part? I've submit an answer to this problem, please have a look on it, may be it useful for you too. Greensboro, NC 27410, BCH Paper Feed Gear (PFG) for HP OfficeJet Pro 6900 Series - Fix HP Officejet Pro 6958, 6968, 6970, 6975, 6978 "The print carriage cannot move", Troubleshooting Common Epson Scanner Errors: A Guide to Fixing Your Printer, How to Fix Epson WF-2850 Printer Scanner Error 100077 and Other Scanner Errors, Troubleshooting Epson EcoTank Printers: How to Fix Errors and Reduce Noise, B6P40 -80004 Timing Encoder Scale Strip for HP OfficeJet and OfficeJet Pro, Repair Kit -Fix Paper Tray Leg for B6T06-40038 HP OfficeJet Pro 6800 6900 Series 6960, 6962 ,6968, 6970, 6975, 6978, BCH Paper Feed Gear (PFG) for HP 90xx Series - Fix HP OfficeJet Pro 9012 9015 9025 "The print carriage cannot move", BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025 "The print carriage cannot move", Pair of S2 Torx Security Screwdriver Bits for HP Printers - 1/4" T10 & T6, [Improved Version 2] Top-Load White Ink Damper for DTG/DTF Fits most models: L1300 L1800 L300 L350 L355 L550 L801 L800 L850, Support Arm HP B6P40 Printhead OfficeJet Pro 8022 8025 8028 8035, SOP24 E09A88GA (E09A88) Printer Driver Chip for Epson EcoTank SuperTank WorkForce Integrated Circuit IC, Modification Kit for Making Spongeless Cartridge with HP Integrated Cartridges 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 74, 75, 901(AS-RFC-HPSQ803-LEFT), Protective Storage Clip for 4CM Canon Integrated Cartridges PG-243 CL-244 PG-245 CL-246 PG-210 CL-211, Transistor Pair C6082 (2SC6082) and A2222 (2SA2222) for Epson EcoTank & WorkForce. Thanks, Oct 17, 2021 by Hope this helps someone! Once carriage has stopped, you can change the cartridge. This is used for the cartridge alignment process. When looking at the printer and opening to expose printer head you can take off some screws from the top to take off the right side panel(literally the right side of it) and inside youll see a big white gear. You may have a blown-out mainboard. https://bchtechnologies.com/printer-repair-service Yes! Insert your hand into the Ink Cartridge Access Area and then move the Carriage manually. Detach the Power cord from the back of your Canon printer while the device is still on. Why is my green and yellow on my flush even though I put the ink cartridge are in and they are fill G4511 and it does not want to click in canon, Aug 31, 2021 by