Below you will find many ways to come in contact with us. 866-871-9336. Its quick, easy and totally free. Salary estimated from 10 employees, users, and past and present job . This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. This is a sure way to escalate your complaint so that an acceptable response is received. Sit back and relax while we do the work. We have helped over 300,000 people with their problems. This page is not available for these regions: Do you have a question or do you want a refund? Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. This information was not present when booking the ticket. Arriva Main Customer Service Number. An error occurred while making the subscription. Did this answer your question? There are multiple ways to contact Arriva customer service . Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Average salaries for Arriva Customer Service Representative: $34,416. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Book tickets that fit your needs. Date of experience . Bedrijfsreviews. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. A bus operator in the North West. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Our world class team of experts is always here to help. Horrific service. Location. BBB Business Profiles may not be reproduced for sales or promotional purposes. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. User reviews from travelers who booked their tickets with Arriva. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. Arrivia is the largest stand-alone travel loyalty provider in the world. BBB is here to help. Can I make a complaint on behalf of someone else? Winter opening hours. When asked if the cabin numbers had been corrected, *************** assured me they had been but refused to provide written confirmation. we had to run everywhere and nearly missed the fly. Type in Skip Waiting on Hold and select the product. We want our family to take this trip- they need to make it right! All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Ind. Questions? If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Locate me. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Arrivia powers some of the most iconic names in travel, hospitality, and financial services. No, there is no WiFi on Arriva. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . Anyway, I ****** and learn so many complaints on here. Arriva Bus Help Portal It's quick, easy and totally free. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. Upload je cv. Waar. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Simple! Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. Your experience on this site will be improved by allowing cookies. Uxbridge, Middlesex, UB8 1EX, Av. Friday from 08:30 to 14:30 h. Tel. Very comfortable. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. You have subscribed to this newsletter. The journey was efficient and well organised, only delayed by the passport control process. Datum geplaatst. No, there aren't any power outlets or USB plugs on Arriva. To make a complaint, please contact our Customer Services team by clicking here. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. It was fine. 08/29/2022. 3.3. Driver charged extra for luggage. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Get started now and lets get this sorted. By law, you have the right to request a refund for delayed or cancelled trips. Arriva North West. Registered No: 347103, Arriva plc I have written to arriva to complain about the awful service we experienced. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. No worries, you can use your time on the bus to catch up on some much needed sleep! If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Dedicated customer support 24/7. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. 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Bus was not on time either on departure. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. Doxford International Business Park What is the depot disciplinary procedure? You can also bring a good book to pass the time during your trip. 2023 Resolver Consumer Online Limited. Salarischeck. Doorgaan naar hoofdinhoud. Open your web browser and sign up for DoNotPay. The only things that could be improved is to have the toilet and the WiFi working. Comfortable bus. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Everything worked out perfectly. Resolver can help you send your complaints to Arriva Bus. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Nuevos descuentos para el transporte pblico en 2023! 15147 N Scottsdale Rd Ste 210 Relatively comfortable and clean. 5 passengers total in 2 cabins (3 and 2 respectively). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. . The whole process should take no longer than 10 working days. What should I do if my bus driver is rude to me. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. All product, news and changes in the site will be showed for your region. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). Dreadful customer service and bad attitude. 912 260 418. We have to pay for luggage although there on tickets was written two baggages included. Help us to personalise your experience on Arriva Bus by setting your default location. They will investigate the issue and provide customer services with an official investigation result. First, we had been booked into the wrong cabins. Toll-Free (888) 320-4234 With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Get weekly updates, new jobs, and reviews. Your question may be answered on our Frequently Asked Questions page. Arrivia is the largest stand-alone travel loyalty provider in the world. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Phone: (602) 749-2100 You may change your settings at any time or accept the default settings. If you are calling from Belgium, the number is 0800 79961. Im shocked that this behaviour is allowed. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Our travel privileges booking platform allows you to generate new revenue to support your business goals. Media inquiries All rights reserved. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool